Last updated: March 24, 2025
1. Introduction
This Privacy & Tracking Policy explains how Fagerstrom Engineering Inc (“we,” “us,” or “our”) collects, uses, and protects personal data through this website (https://fagerstrom.engineering). By using our site, you agree to the practices described in this policy.
2. Information We Collect
We collect the following categories of information:
- Personal Data: Name, email, billing/shipping info
- Technical Data: IP address, device type, browser info, screen resolution
- Usage Data: Page views, time on site, clicks, navigation patterns
- Cookie Data: Session ID, preferences, login state
- Analytics Data: Aggregated trends and behavioral insights
3. How We Use Your Information
We use your data to:
- Process orders and provide services
- Improve website experience and performance
- Detect and prevent fraud or security threats
- Analyze user behavior and traffic trends
- Send promotional emails (only with consent)
4. Cookies and Tracking
We use cookies to enhance functionality, analyze traffic, and personalize content. These include:
- Essential Cookies: Required for site functionality (e.g., login, checkout)
- Analytics Cookies: Help us understand how users interact with the site
- Marketing Cookies: Used for optional advertising or content personalization
You can manage your cookie preferences using our consent banner or browser settings.
5. Third-Party Services
We may work with trusted third-party vendors for services such as hosting, security, payments, analytics, or email communications. These vendors are contractually required to handle your data securely and lawfully.
6. Legal Basis
We process data based on one or more of the following legal bases:
- Your consent
- Contractual necessity
- Legal obligations
- Our legitimate interests
7. Data Retention
We retain personal and tracking data as follows:
- Order and customer data: up to 6 years (for tax/legal compliance)
- Analytics and tracking data: 12 months
- Anonymized or aggregated data may be kept longer
8. Your Privacy Rights
Your rights may vary depending on your location. These may include the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- Object to or restrict certain types of processing
If you are a California resident, you may also have the right to:
- Know what categories of personal data we collect and why
- Opt out of the sale or sharing of your personal information
- Limit the use of sensitive personal data (if applicable)
To exercise your rights, please contact us at it@fagerstrom.engineering.
9. Security Measures
We use appropriate safeguards to protect your data, including encrypted connections (SSL), firewalls, and access controls.
10. Children's Privacy
We do not knowingly collect personal data from children under 16. If we become aware of such data, we will delete it promptly.
11. Policy Updates
This policy may be updated occasionally. Changes will be posted on this page with a revised “Last Updated” date.
12. Contact
For questions or requests regarding your privacy, contact us at:
Fagerstrom Engineering Inc
2121 N California Blvd STE 290, Walnut Creek, CA 94596
Email: it@fagerstrom.engineering